Safe & Responsible Gaming

Your safety is our priority

111ck believes gaming should be a form of entertainment — not a source of stress or problems. Our responsible gaming tools and guidelines are here to help you maintain healthy gaming habits.

For players aged 21 and above only

When gaming shifts from entertainment to a problem

Online gaming — whether cricket betting, slots, or live casino — is an enjoyable way for many people to spend their leisure time. But for some it can spiral out of control. At 111ck we believe every player's safety and well-being is our responsibility.

Always keep in mind while playing on our platform — it is for entertainment, not a reliable source of income. Winning and losing are both part of gaming. Never join a game when you are under financial pressure or feeling low.

111ck encourages all players to enjoy gaming within healthy boundaries. The tools and information below will help you stay aware of your gaming habits and seek help when needed.

Signs of problematic gaming

If any of the following applies to you, stop and seek help.

Watch out for these signs

  • Feeling the urge to bet more to try to recover money you have lost
  • Taking time away from family, friends, or work for gaming
  • Spending more than your set budget and feeling regret afterward
  • Gaming by taking on debt or skipping essential expenses
  • Trying to cut down or stop gaming and failing
  • Lying about gaming or hiding it from family
  • Feeling restless or irritable when not gaming
  • Turning to gaming to relieve stress or anxiety

Responsible gaming protection tools

111ck provides these tools to help players stay in control of their gaming.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, no deposit above that amount can be made. This is the most effective way to stay within your budget.

Time-Out Break

Take a temporary break from gaming, anywhere from 24 hours to 30 days. During this period your account remains active but placing bets is fully disabled.

Self-Exclusion

Remove yourself from gaming entirely for an extended period. Once self-exclusion is activated, your account cannot be reactivated before the set period ends.

Session Reminder

Receive automatic notifications at set intervals showing how long you have been playing. This keeps you aware of the time and helps prevent excessive play.

Loss Limit

Set a limit at which gaming automatically stops after you have lost a certain amount. This tool protects you from significant financial loss.

Gaming History

View your complete gaming history along with records of all deposits and withdrawals. Reviewing your own habits is the first step toward responsible gaming.

21+ age requirement

Gaming on the 111ck platform is strictly for individuals aged 21 or above. Participation by minors is strictly prohibited.

We verify age at the time of account registration. If there is any suspicion that a minor is using an account, it will be suspended immediately.

  • Age verification is mandatory at registration
  • Keep your account secure if there are minors in your household
  • Never share your password with others
  • Always log out after each login session
21+

For adults only — players aged 21 and above

How to activate self-exclusion

If you feel gaming is having a negative impact on your life, follow these steps.

1

Log in to 111ck

Log in to your account and go to Account Settings. Look for the "Responsible Gaming" section there.

2

Choose a tool

Deposit limit, time-out, or self-exclusion — choose the right tool based on your needs.

3

Set the duration

Select how many days you want the break or exclusion to last. For self-exclusion, this cannot be reversed before the set period ends.

4

Confirm

Save the setting. It will take effect immediately and a confirmation message will be sent to your email.

5

Contact support

If you run into any issues or need direct assistance, contact us via 24/7 live chat or at [email protected].

Tips for playing responsibly

Following these simple guidelines will keep gaming enjoyable at all times.

  • Set a fixed budget before you play and stick to it — never bet more to try to recover losses.
  • Set time limits — do not play for long stretches without a break.
  • Do not think of gaming as a way to earn money — it is entertainment only.
  • Avoid gaming when you are stressed or anxious.
  • Balance gaming with time spent with family and friends — it is not the main part of life.
  • Do not game by taking on debt or dipping into your savings.
  • Every game depends on random outcomes — no specific strategy works every time.
  • Winning and losing are normal — there is no need to feel disheartened when you lose.

We are always here for you

If you have any concerns about gaming, you do not have to face them alone. 111ck's support team is available in Bangla and English, 24 hours a day, 7 days a week.

Live Chat

Use 24/7 live chat for immediate help. Our trained support team is ready to answer any of your questions.

Email Support

Contact us by email to discuss anything in detail: [email protected]

If you need professional help

  • Talk openly about the problem with a family member or a trusted friend.
  • Seek help from a professional counselor providing mental health services in Bangladesh.
  • Contact 111ck support for any account-related gaming issues.

Q&A on responsible gaming

Yes. If your account has any withdrawable balance at the time you activate self-exclusion, our support team will help make the refund process straightforward. Contact 111ck support for more details.

Decreasing a deposit limit takes effect immediately. However, increasing a limit may require a waiting period — this is a protective measure to prevent limits from being raised on impulse.

During a time-out you can log in to the site but cannot place any bets or play any games. Certain account management actions such as withdrawals can still be carried out.

Change your password regularly and never share it with anyone. Always log out after each session. If you suspect someone else is using your account, contact 111ck support immediately.

No. All responsible gaming tools — including deposit limits, time-out, and self-exclusion — are completely free and available to all 111ck account holders.

Contact 111ck directly via 24/7 live chat or by email at [email protected]. Our trained team will guide you to the right support. If needed, speak with a family member or a professional counselor.

Enjoy gaming responsibly

At 111ck we believe gaming in a safe environment can be truly enjoyable. Browse our games or learn more in the FAQ.

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