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111ck's Privacy Policy

Your personal information is our top priority. Learn in detail here how 111ck collects, uses, and protects your data.

Last Updated: January 2026
This privacy policy applies to the 111ck platform. By using our website, mobile interface, or any related services, you are agreeing to the terms described in this policy. Please read this document carefully. If anything is unclear, contact our support team.

1. Introduction & Scope

This privacy policy defines the relationship between 111ck and its users regarding the processing of information.

1.1

Identity & Purpose

111ck is an online gaming and sports betting platform operated for players in Bangladesh. We believe you should have full control over your personal information. The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and what steps we take to protect your data.

By creating an account on the 111ck platform, participating in any game, or using our services, you accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

1.2

Scope of Application

This policy applies to the following:

  • The 111ck website and any related web pages
  • All services provided through mobile browsers or interfaces
  • Customer service communications via live chat and email
  • Financial transactions via bKash, Nagad, Rocket, and bank transfer
  • Participation in bonuses, promotions, and VIP programs

2. Information We Collect

111ck only collects information that is essential for providing its services.

2.1

Information You Provide

Account Registration Information

Information you provide when creating an account on 111ck:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Payment account details (bKash / Nagad / Rocket number or bank account details)

Identity Verification Information

To ensure security and prevent fraud, we may verify your national ID or passport information when needed. This information is stored under strict security protocols.

Support Communications

When you contact us via live chat or email, a record of your conversation is kept. This helps improve the quality of issue resolution in the future.

2.2

Automatically Collected Information

When you use 111ck, the following information may be collected automatically:

  • Technical Information: IP address, browser type and version, operating system, device type.
  • Usage Information: Which games you played, how long you played, which pages you visited, and how you navigated.
  • Transaction Information: Deposit and withdrawal amounts, payment method, and time of transaction.
  • Cookies & Tracking Data: Usage habits monitored through session cookies and persistent cookies.

3. Purpose of Using Information

Collected information is used only for specific, legitimate, and transparent purposes.

3.1

Service Delivery & Operations

111ck uses your information primarily for the following purposes:

  • Creating, verifying, and managing your account
  • Providing uninterrupted gaming and betting services
  • Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
  • Maintaining a transaction history on your account
  • Tracking VIP level progress and accurately issuing cashback
  • Managing welcome bonuses and other promotions
3.2

Security & Compliance

We use your information to:

  • Detect and prevent fraud, money laundering, and other illegal activities
  • Verify age and confirm that only individuals aged 21 or older are using the service
  • Address cybersecurity threats and maintain the integrity of the platform
  • Enforce responsible gaming policies and provide support to players in difficulty
3.3

Service Improvement & Communications

By analyzing your usage patterns, we continue to improve the 111ck platform. Your contact information may also be used to send important account-related notifications (transaction confirmations, security alerts).

If you do not wish to receive promotional communications, you can opt out at any time by letting our support team know.

4. Information Sharing & Third Parties

111ck does not sell or lease your personal information.

4.1

Who We Share Information With

111ck never sells your personal information to third parties for commercial purposes. However, in limited circumstances, necessary information may be shared with the following parties:

  • Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, and approved banking partners to complete transactions.
  • Technology Service Providers: Technology partners engaged to operate the platform, who are bound by contract under our privacy policy.
  • Legal Obligations: We may be legally required to disclose information in response to a court order or a valid request from a competent authority.
  • Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft use minimal technical information to operate their games.
4.2

Third-Party Responsibilities

111ck enters into data protection agreements with all of its third-party partners. These agreements ensure that our partners use your information only for approved purposes and maintain appropriate security measures.

5. Cookies & Tracking Technologies

111ck uses cookies to improve your experience.

5.1

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 111ck uses cookies for the following purposes:

Essential Cookies

These are necessary for the platform's basic functionality — maintaining your login session, verifying security, and remembering your preferences. Without these cookies, the platform will not work properly.

Performance Cookies

These cookies help us understand how users use 111ck — which games are most popular, which pages have issues, and so on. This information is completely anonymous and is used to improve service quality.

Cookie Controls

You can disable non-essential cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent you from using certain features of the platform.

6. Data Protection Measures

We use industry-standard technology to keep your information secure.

6.1

Technical Safeguards

111ck applies the following security measures:

  • SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
  • Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
  • Firewall & Anti-Fraud Systems: Automated monitoring systems to detect suspicious activity.
  • Access Controls: Only authorized personnel can access the information they need.
  • Regular Security Reviews: Regular audits are conducted to identify and address system vulnerabilities.
6.2

Data Retention Period

111ck retains your information only for as long as it is necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal or regulatory requirements. Once that period has passed, the information is securely deleted or fully anonymized.

6.3

Response to Security Breaches

If a data security breach occurs that may affect your information, 111ck will notify you and the relevant authorities as quickly as possible. We will take immediate action to minimize harm and prevent similar incidents in the future.

7. Your Rights

You have certain fundamental rights over your personal information.

7.1

What You Can Do

As a user of 111ck, you have the following rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Correction: You may request correction of inaccurate or incomplete information on your account.
  • Right to Deletion: In certain circumstances, you may request deletion of your information, except for information required to meet legal obligations.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
  • Right to Object: You may object to the use of your information for promotional purposes.

To exercise these rights, email [email protected] or contact us via live chat.

7.2

Protection of Minors

111ck strictly does not provide services to individuals under the age of 21. We do not intentionally collect any personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

8. Policy Changes & Updates

We reserve the right to update this policy as needed.

8.1

Notification of Changes

111ck may update this privacy policy from time to time. If there are any significant changes, we will inform you in the following ways:

  • By displaying a notice on the platform
  • By sending a message to your registered email
  • By updating the "Last Updated" date at the top of this page

Continuing to use the platform after changes are made will be considered your acceptance of the updated policy.

8.2

Applicable Law

This privacy policy is governed by the laws and regulations applicable in Bangladesh. In the event of any dispute or ambiguity, the applicable laws of Bangladesh will be followed.

9. Contact Us

If you have any questions about the privacy policy, our support team is ready to help.

9.1

Privacy-Related Requests

To request access to, correction of, or deletion of your information, or if you have any questions about this privacy policy, contact the 111ck support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.

Live Chat: Available 24/7 — instant support in Bengali and English. Log in to the platform to start a chat.
Email: [email protected] — for detailed privacy-related requests.
When sending a request by email, use your registered email address and clearly state the subject of your request.
9.2

Related Policies

Also read our other policies: